Approved Claim Conditions

You must have lodged a return claim with us and had your claim approved before returning any goods to us.
If you are asked to return your goods to us, Edison Lane will cover shipping costs if the product is deemed faulty and the above requirements are met.
If the product is not deemed faulty by Edison Lane, you will be liable for the return shipping cost, including the cost of sending the product back to you.
If the returned product was purchased in an order with other products, you will not be eligible for a refund or credit on this cost.
All returned orders must be trackable. It is your responsibility to track the delivery until is it received by us. Your return product will be actioned within 5 business days of receipt.